Online Ink & Toner Order Support – Australia-wide Assistance
Need help with your online ink or toner order from Newspower? Our customer support team is here to assist with tracking your delivery, resolving wrong product issues, arranging returns, and answering any questions about your purchase. This page is dedicated to online order enquiries only and is separate from our Contact Us page for Newspower members and newsagencies. If you are a Newspower member or newsagency, please visit our Contact Us page.
Phone:
Call our Customer Support Team: 0416 035 040
Available: Monday to Friday 9am to 5pm AEST
Email:
Email: shop@newspower.com.au
Please include your order number in the subject line for faster assistance.
When contacting us, please have your order number, name, and delivery address handy. This helps us assist you more quickly.
FAQ
Tracking Delivery
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You can track your order by following the tracking link sent to your email once your order has been dispatched. If you haven’t received your tracking details, please check your spam/junk folder or contact us above.
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Allow the full estimated delivery time provided at checkout. If it’s overdue, please have your order number ready and get in touch using the details above.
Order issues
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Email us with your order number and details of the product you wish to return. We’ll advise you on the next steps.
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Please email us with your order number, a brief description of the issue, and photos if possible.
-
-
Contact us as soon as possible with your order number to check if your order has already been dispatched. If it hasn’t, we may be able to make changes before it leaves our warehouse. If it has been sent, we’ll advise you on the next steps.
Online Ink & Toner Order Support – Australia-wide Assistance
Need help with your online ink or toner order from Newspower? Our customer support team is here to assist with tracking your delivery, resolving wrong product issues, arranging returns, and answering any questions about your purchase. This page is dedicated to online order enquiries only and is separate from our Contact Us page for Newspower members and newsagencies. If you are a Newspower member or newsagency, please visit our Contact Us page.
Phone:
Call our Customer Support Team: 0416 035 040
Available: Monday to Friday 9am to 5pm AEST
Email:
Email: shop@newspower.com.au
Please include your order number in the subject line for faster assistance.
When contacting us, please have your order number, name, and delivery address handy. This helps us assist you more quickly.
FAQ
-
You can track your order by following the tracking link sent to your email once your order has been dispatched. If you haven’t received your tracking details, please check your spam/junk folder or contact us above.
-
Allow the full estimated delivery time provided at checkout. If it’s overdue, please have your order number ready and get in touch using the details above.
-
Email us with your order number and details of the product you wish to return. We’ll advise you on the next steps.
-
Please email us with your order number, a brief description of the issue, and photos if possible.
-
Contact us as soon as possible with your order number to check if your order has already been dispatched. If it hasn’t, we may be able to make changes before it leaves our warehouse. If it has been sent, we’ll advise you on the next steps.